Reference

Read These Terms Before You Open an Account

These terms set out what you agree to when you use mpoaport — covering account creation, wallet transactions via DANA, OVO, and GoPay, and how we handle disputes.

Account eligibility appliesDANA, OVO, GoPay deposits coveredJurisdiction rules applyTerms updated without prior noticeContact us for any dispute

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What These Terms Actually Cover

mpoaport Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on mpoaport, you accept these terms in full. They apply to every action you take — logging in from Jakarta or anywhere in Indonesia, depositing through DANA, transferring via OVO, or sending a GoPay payment to your lobby wallet. You must be

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eligible under your local law to access our services; we do not override regional restrictions. Each wallet transaction is subject to the payment provider's own terms alongside ours, and any conflict between the two defaults to the stricter condition. We may update these terms at any
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time; continued use of your account after an update means you accept the revised version. If a section of these terms is found unenforceable, the remaining sections stay in effect. We reserve the right to suspend or close accounts that violate these terms, including accounts that
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attempt to circumvent regional access rules or misuse wallet deposit flows. For any clause you find unclear, reach out through our support channel before transacting — we'd rather clarify upfront than resolve a dispute after the fact.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

Reach Us About Any Terms Question

If a clause is unclear or you want to flag a potential breach, use one of the contact paths below. We handle terms-related queries separately from general account support so your concern reaches the right team without delay.

Live Chat Open the chat widget inside your account dashboard to raise a terms question directly. Our team reads every message and responds in the queue order received.

Email Support Send a detailed message to our support address. Include your account ID and the clause number you're asking about so we can respond with a specific answer.

Account Help Centre The Help Centre inside your account lists common terms queries with written answers. Check there first — many wallet and eligibility questions are already covered in full.

HOW WE OPERATE

How mpoaport Applies These Terms Fairly

We enforce these terms consistently across all account types. Here is how each area works in practice — from the data we hold to how you can request changes.

Account Data Handling We store only the data needed to run your account — wallet IDs, transaction records, login history. We do not sell account data to third parties under any condition.

Cookie and Session Use We use session cookies to keep your lobby state between pages. Persistent cookies track login tokens only. You can clear these via your browser without losing your account.

Wallet Verification Steps When you link DANA, OVO, or GoPay, we verify the wallet belongs to you before any withdrawal clears. This step protects your funds and keeps your account compliant with our terms.

Requesting a Terms Change or Closure You can request account closure or a data review at any time via live chat or email. We process closure requests and confirm when your account and wallet links are fully deactivated.

Common Questions About Our Terms

These are the questions we hear most often about what our terms mean in practice. Each answer reflects the actual policy — not a summary or a redirect.

Yes. Every wallet transaction — DANA deposits, OVO transfers, GoPay payments — falls under these terms. Each payment provider's own policies also apply alongside ours.

We may update terms at any time. We aim to post a notice in your account dashboard, but continued use after any update means you have accepted the revised terms as published.

We may suspend or permanently close accounts that breach these terms. Wallet balances subject to an active breach review may be held until the review concludes.

Send a data request via email or live chat with your account ID. We will confirm what data we hold and provide it in a readable format within a reasonable timeframe.

The same terms apply across Indonesia. Access and eligibility depend on local law where you are located — terms do not vary by city, but regional access rules may differ.

Use live chat or email support and cite the specific clause. Our team reviews each case individually and responds with a written explanation of how the term was applied.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Read These Terms Before You Open an Account

Reach Us About Any Terms Question

How mpoaport Applies These Terms Fairly

Common Questions About Our Terms

01 Do these terms apply to all payment methods including DANA, OVO, and GoPay?

02 Can mpoaport change the terms without telling me first?

03 What happens to my account if I breach the terms?

04 How do I request a copy of my account data?

05 Are these terms different for players in Jakarta versus other Indonesian cities?

06 Who do I contact if I think a term has been applied incorrectly to my account?

Terms & Conditions

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